Here you can find our

Privacy Policy

Stand 25.5.2018


The protection and safety of your personal data are important to us. This web page therefore stores and processes data exclusively in accordance with the Austrian and European General Data Protection Regulation (GDPR). As a user, you give your consent to the data processing as outlined in this declaration. You may find the updated version of the GDPR at https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32016R0679&from=EN .

This privacy statement refers to this web page only. Should you be directed to other pages via links placed on our web pages, please familiarise yourself with the data processing practices directly on the newly accessed web page. Your personal data (e.g. title, name, address, email address, telephone number, bank details, credit card number) will be processed by us exclusively in accordance with the provisions of the Austrian data protection law. The subsequent provisions provide information on the type, extent and purpose of the personal data as well as on how they are collected, processed, and used.

Please note that data transmission via the Internet (e.g. in email communication, or via non- encrypted web pages) may be vulnerable to security breaches. It is not possible to provide complete protection of data against third-party access.

By contracting services via our web page, the data you transferred or entered will be, either manually or in an automated procedure, checked against the existing database as regards validity and correctness, and, if necessary, corrected in order to keep the data stored by us up to date. For this purpose, it might be necessary for our employees to contact you, either by email or by telephone. The data provided by you are used for the sole purpose of processing your order and registration. They will not be transferred to a third party.

After the contract has been performed and there remains no legal obligation to store the data, the data will be deleted.


Our editors verify links that direct to other web pages very rigorously. Nevertheless, we assume no liability or responsibility whatsoever for contents of web pages linked by our web page or by other web pages.

Contact form

Should you contact us with the help of the contact form, the data obtained from the contact form and the contact details entered therein will be stored by us for the purpose of  processing your inquiry and handling possible follow-up questions. We will not transfer these data unless you provide your consent. 

Inventory information

Without your explicit consent or any legal basis, we will not transfer your personal data to third parties that are not involved in the processing of the contract. After the contract has been fully processed, your data will be blocked against further use. After the expiration of fiscal and commercial provisions, your data will be deleted, unless you have not explicitly agreed to its further use.

If required for the creation, drafting or modification of the contractual relationship, your personal data (inventory information) will be used for the sole purpose of processing the contract. In order, for example, to deliver the products, your name and address will have to be forwarded to the goods supplier.

Credit review

Should we deliver upfront, e.g. in the event of payment on invoice, we may, if applicable, request a credit check linked to your person.

In that case, your personal data (e.g. name and address) will be forwarded to the company in question. Relying on mathematical-statistical methods, we will verify the risk of an eventual default in payment. The result of the credit review will determine whether or not we will enter into a purchase contract with you.

Web analysis with Google Analytics

This web page uses features of the web analytics service Google Analytics. The service provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses target-oriented cookies.

For more information on how Google Analytics processes user data, please check Google’s privacy statement: https://support.google.com/analytics/answer/6004245?hl=en.

You may prevent Google from collecting and processing data, created by the cookie and related to your use of the web page, by downloading and installing the browser plug-in available at: https://tools.google.com/dlpage/gaoptout?hl=en.


Alternatively, you may prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set that prevents further collection of your data during future visits to the web page: deactivate Google Analytics

This web page uses Google Analytics with the extension “anonymizeIP()”, allowing for the further processing of IP addresses in their abbreviated form, thus eliminating the possibility to directly identify a person.


It is possible to distinguish between three categories of cookies:

# absolutely necessary cookies to ensure the basic functionality of the web page

# functional cookies to guarantee the performance of the web page

# target-oriented cookies to improve the customer experience.

The web pages may sometimes use cookies. Cookies do not harm your computer and do not contain viruses. We use cookies in order to provide a more user-friendly, effective and secure service. Cookies are small text files stored on your computer and saved by your browser.

Most cookies that we use are ”session cookies“. They will be deleted automatically after you left our web page. Other cookies will be stored on your terminal device until you delete them. These cookies allow us to recognise your browser during your next visit.

You can configure your browser so that you will be informed about cookies being set, or that cookies are allowed only in certain cases, prevented from being accepted under certain circumstances or in general, and that automatic deletion of cookies when closing your browser is activated. The functionality of this web page may be impeded if you deactivate cookies.

Limited functionality without cookies

In the event that you do not allow us to use cookies in general, certain features and pages will not work as they are expected to. The log-in, in particular, will not work.

Server log files

The provider of the web page automatically collects and saves information in server log files, which your browser transfers to us automatically. This includes:

browser type and version the operating system used referrer URL

host name of the accessing computer time of the server request

IP address

These data cannot be related to individual persons and will not be merged with other data sources. We reserve the right to check your data retrospectively in the event of concrete evidence pointing to illegal usage.

Facebook’s social plug-ins

We use social plug-ins from facebook.com, provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. You may recognise these plug-ins by the Facebook logo or the phrase “Facebook social plug-in”. Should you click on the “Like” button or enter a comment, the information in question will be transferred directly from your browser to Facebook, where it will be stored. Apart from that, Facebook shows your preferences to your Facebook friends. If you are logged-in on Facebook, the latter will be able to directly

associate your visit to our web page with your Facebook account. Even if you are not logged- in or do not have a Facebook account, your browser will transfer information (e.g. which web pages you have visited, your IP address) that will be stored by Facebook. Please check Facebook’s privacy policy in order to obtain more information on your rights regarding your personal data and how these are processed by Facebook: https://www.facebook.com/policy.php. If you do not want Facebook to link the data collected about you via our web pages to your Facebook account, you will have to log out from Facebook before you visit our web page.


Should you wish to subscribe to the newsletter available on our web page, we will need your email address and some additional information that enables us to verify that you are the owner of the indicated email address and wish to receive the newsletter. No additional data will be collected. We will use these data for the sole purpose of forwarding the requested information and will not transfer the data to a third party.

You may withdraw your consent to store the data, or the email address, or to use this information in order to send you the newsletter at any time, for example via the link “resign”  in the newsletter.

We use Mailchimp to send newsletter emails to users who subscribe to receive them. You can read Mailchimp’s privacy policy for information on how user data is managed.

SSL encryption

For security reasons, and in order to ensure a secure transmission of confidential information, for example of the inquiries addressed to us as website operator, this web page uses SSL encryption. You may recognise an encrypted connection by the change in the address line of the browser from “https://” to “https://” and by the lock symbol in your browser line.

If the SSL encryption is active, the data transferred to us cannot be accessed by a third  party.


In accordance with the EU General Data Protection Regulation, you have a right to free information regarding the data saved by us and, if applicable, a right of correction, blocking  or deletion of these data. For further inquiries, you may for example contact the following email address: (office@pematex.com).